Breach Brief – TIO Networks

Published On December 5, 2017 | By Tom Huskerson | Breach Briefs

TIO Networks, owned by PayPal has suffered a data breach that may have compromised the personally identifiable  information or PII of up to 1.6 million customers. TIO suspended operations on November 10th to investigate “security vulnerabilities” in its payment platform.

According to PayPal customer information compromised in the breach include names, addresses, bank-account details, Social Security numbers and account login details.

TIO Networks is a Canadian company that processes payments from under served or un-banked communities. In 2016 the company processed more than $7 billion in consumer bills. TIO serves 14 million consumer bill pay accounts. Many of these consumers are poor or receive some form of public assistance using state issued EBT Cards. According to the Federal Deposit Insurance Corporation(FDIC) about 7 percent of the U.S. households are considered un-banked

The company has more than 10,000 supported billers.  TIO allows establishments like  convenience stores, supermarkets and even liquor stores to quickly process payments to  telecom, wireless, cable and utility companies. TIO’s offers more than 900 self-service kiosks and approximately 65,000 retail walk-in locations as well as mobile and web solutions.

PayPal purchased TIO Networks in July for $238 million in cash. According to PayPal its payments platform is not impacted in any way. TIO systems are completely separate from PayPal and PayPal’s customers’ data remains secure.

TIO is working with the companies it services to notify potential victims affected by the breach. These consumers will be contacted directly and receive instructions on how to sign up for credit monitoring offered by PayPal.


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About The Author

Tom Huskerson Bio Born in Richmond Virginia Tom Huskerson is a military veteran who settled in California after his discharge. He attended Santa Barbara City College where he began his writing career as a campus reporter. He worked as an intern news reporter for the Santa Barbara News-Press writing feature stories before moving on to San Francisco. At San Francisco State University Tom studied broadcast communications and began to focus on the Internet. He completed his graduate thesis on Internet advertising. Tom was the first student to ever focus on the Internet as a graduate student at San Francisco State University. After graduation he went to work for Zona Research in California’s Silicone Valley. As a research associate Tom supported senior analyst writing on the latest developments in the Internet industry. During the dot com boom Tom worked for several web businesses as a market researcher and analyst. As a writer and researcher Tom has authored various technical works including a training program for Charles Schwab security. Other projects included professional presentations on workplace violence and hiring security contractors. Tom has returned to focus on writing both fiction and non-fiction works and blogging for a travel website. He has published two books of short stories and completed two novels. Tom is the owner of Scribe of Life Literature and EbonyCandle. Most recently Tom has launched the blog African American Cyber Report. The blog is the result of his desire to inform the African American community of the dangers and benefits of the cyber age. In his blog Tom reports on information security, new and analysis, scams and hoaxes, legal happenings and various topics that arise from the age of information. Tom believes that technology is a necessary tool for black people and they should know what is happening. Tom writes believing that techno speak is for the professional and that valuable information can be communicated using plain language. As a result he has embraced the motto, Less Tech, More Knowledge.

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