Breach Brief – Hyatt Hotels

Published On December 24, 2015 | By Tom Huskerson | News and Analysis

HyattJust in time for your holiday travel Hyatt Hotels Corporation reported Wednesday that it has suffered a data breach. The hotel chain stated that its payment processing system was infected with credit card stealing malware in an attack discovered three weeks ago. Hyatt Hotels operates 627 hotels in more than 50 countries.

Details about the breach are scarce. Hyatt has not said how many of its locations were affected, how customer data might be compromised or how many customers may be affected. The company did however reveal that it “recently identified malware on computers that operate the payment processing systems for Hyatt-managed locations.”

A story published on Yahoo news by Reuters News Service stated that representatives in the call center set up by Hyatt said the malware was programmed to collect payment cardholder names, card numbers, expiration dates and internal verification codes.

Hyatt Corporation has created a dedicated webpage where it will post updates from the investigation at hyatt.com/protectingourcustomers. Customers in the U.S. and Canada can contact Hyatt with questions at 1-877-218-3036.  Customers from outside the U.S. and Canada should call +1-814-201-3665.

Hyatt is among a growing list of other hotel chains having a data breach in the past year, including Hilton, Starwood, Mandarin Oriental, White Lodging and the Trump Collection.

 

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About The Author

Tom Huskerson Bio Born in Richmond Virginia Tom Huskerson is a military veteran who settled in California after his discharge. Tom attended Santa Barbara City College where he began his writing career as a campus reporter. He worked as an intern news reporter for the Santa Barbara News-Press writing feature stories before moving on to San Francisco. At San Francisco State University Tom studied broadcast communications and began to focus on the Internet. He completed his graduate thesis on Internet advertising. Tom was the first student to ever focus on the Internet as a graduate student at San Francisco State University. After graduation he went to work for Zona Research in California’s Silicone Valley. As a research associate Tom supported senior analyst writing on the latest developments in the Internet industry. During the dot com boom Tom worked for several web businesses as a market researcher and analyst. As a writer and researcher Tom has authored various technical works including a training program for Charles Schwab security. Other projects included professional presentations on workplace violence and hiring security contractors. Tom has also written both fiction and non-fiction works and blogging for a travel website. He has published two books of short stories and completed two novels. Tom is the owner of Scribe of Life Literature and EbonyCandle.com. Tom is not the chief editor for the OnTechStreet. com. A news and information blog that focuses on tech news for African-Americans. The blog is the result of his desire to inform the African American community of the dangers and benefits of the cyber age. In his blog Tom reports on information security, new and analysis, scams and hoaxes, legal happenings and various topics that arise from the age of information. Tom believes that technology is a necessary tool for black people and they should know what is happening. Tom writes believing that techno speak is for the professional and that valuable information can be communicated using plain language. As a result he has embraced the motto, Less Tech, More Knowledge.

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