Breach Brief – Hyatt Hotels

Breach Brief – Hyatt Hotels

HyattJust in time for your holiday travel Hyatt Hotels Corporation reported Wednesday that it has suffered a data breach. The hotel chain stated that its payment processing system was infected with credit card stealing malware in an attack discovered three weeks ago. Hyatt Hotels operates 627 hotels in more than 50 countries.

Details about the breach are scarce. Hyatt has not said how many of its locations were affected, how customer data might be compromised or how many customers may be affected. The company did however reveal that it “recently identified malware on computers that operate the payment processing systems for Hyatt-managed locations.”

A story published on Yahoo news by Reuters News Service stated that representatives in the call center set up by Hyatt said the malware was programmed to collect payment cardholder names, card numbers, expiration dates and internal verification codes.

Hyatt Corporation has created a dedicated webpage where it will post updates from the investigation at hyatt.com/protectingourcustomers. Customers in the U.S. and Canada can contact Hyatt with questions at 1-877-218-3036.  Customers from outside the U.S. and Canada should call +1-814-201-3665.

Hyatt is among a growing list of other hotel chains having a data breach in the past year, including Hilton, Starwood, Mandarin Oriental, White Lodging and the Trump Collection.